VivaTech 2025

VivaTech 2025

Personalized customer journey

Description

Experience the future of online luxury! DIOR joins forces with KAHOONA to personalize online visits in real-time and create bespoke, seamless and immersive client journeys across all touchpoints. This collaboration is part of DIOR’s omnichannel strategy, where DIOR.com is an extension of the Maison’s boutiques. By harnessing advanced customization, DIOR is bringing its exceptional level of in-store service to the digital realm, setting a new standard for digital luxury.

Interests

Artificial Intelligence
Luxury, Fashion & Cosmetics