The Remote Host is a human and connected innovation that enables passengers to benefit from assistance in stations, even outside traditional opening hours and in stations without ticket offices.
Thanks to a direct contact, in Visio, with an agent, in complete security and confidentiality, this device reinforces remote customer relations while guaranteeing accessibility for all publics.
The result of experiments carried out in a number of pilot stations, the Remote Station Host prefigures a new model of station reception, which is modern, human and accessible to all.
